Terms of Sales

www.jetlaggirl.com is an e-commerce site selling fashion items and related accessories online.

These General Conditions of Sale are intended to define the rules applicable in the context of the sale of JETLAG GIRL products (hereinafter "the product(s)") on the site, between NYCE COMPANY (hereinafter " we", "us" and "our") and any adult natural person, non-commercial, having the legal capacity to contract, exclusively domiciled in the countries delivered by www.jetlaggirl.com (hereinafter "the Customer") making a purchase product on the site.

Anyone who places an order on the www.jetlaggirl.com site acknowledges having read, understood and unreservedly accepted these general conditions of sale.

All new functionalities and all new tools that will be added later to this store will also be subject to these General Conditions of Sale and Use.

By accepting these Terms and Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age minor in your charge to use this website.

Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your services.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products to you.

 

ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE

1-1 Purpose

The purpose of these T&Cs is to define the conditions under which the products are marketed by NYCE COMPANY to the customer. They thus regulate the various stages of realization of the sale since the placing of the order by the customer.

1-2 Products

The products offered for sale by NYCE COMPANY under the name of JETLAG GIRL are those appearing on the site on the day of its consultation by the customer. Each product is the subject of a descriptive sheet which, in addition to the photograph, will contain: The price, the sizes and colors available, the composition as well as the particular characteristics. Minimal differences between a product and its photograph may exist, depending in particular on the resolution and color definition of the user screen. NYCE COMPANY undertakes to deliver products that meet the requirements in force relating to the safety and health of persons in accordance with European provisions, and in particular the legislation on regulated chemical substances.

We print your items to order.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to stop offering a product at any time.

JETLAG GIRL is not held responsible for the public information and declarations of its suppliers of which it is not aware and which it was not legitimately able to know.

1-3 Prizes

The sale prices of the items appearing on the Site are indicated in Euros and include all taxes, excluding delivery costs; it being specified that the VAT is that in force on the French metropolitan territory on the day of the validation of the order.

The amount of the delivery costs is specified in your basket before validation of the order and is expressed inclusive of all taxes.

These costs are the responsibility of the customer and are invoiced in addition to the selling price of the products. For all deliveries outside mainland France, the customer must pay the local taxes required by the country of delivery. The transfer of the risks of loss and deterioration of the products will be carried out after delivery and receipt of the products by the customer. We reserve the right to modify our prices at any time but we undertake to apply the prices indicated on the site at the time of placing the order. We inform you that in case of display of an erroneous price, obviously derisory (vile price), whatever the reason (computer bug, manual error, technical error), the order - even validated by us - will be cancelled, which we will inform you of as soon as possible. You will then be able, if you wish, to place your order again at the corrected and exact price.

The articles remain the entire property of JETLAG GIRL until full payment of the price, which the customer acknowledges and accepts.

 

ARTICLE 2 – ORDERING AND PAYMENT OF PRODUCTS

2-1 Command

The customer materializes his order by completing the following 5 steps

Step 1 : the customer selects the chosen products and adds them to his first basket after selecting the desired size and color. The basket located at the top right of the screen informs the customer that he has taken the selections into account by indicating the number of products it contains.

Step 2 : the customer checks the contents of his basket. The customer can then modify his order "product, size, quantity". The total amount including tax of the order is then indicated. Shipping costs are calculated at checkout. The fact of validating your order implies for you the obligation to pay the indicated price.

Step 3 : once the order has been checked and modified if necessary, the customer enters his e-mail address, his delivery and billing details. If the customer has an advantage code, he must enter it in the space provided for this purpose before he can benefit from it. All fields are necessary to finalize the order; it being specified that unless otherwise indicated by the customer, the billing address will automatically be the same as the delivery address.

Step 4 : choice of delivery method.

Step 5 : enter bank details. Payment is made online by credit card. The customer will have to enter his credit card number, his expiry date as well as the 3 numbers of the visual cryptogram present on the back of his card.

2-2 Order Confirmation

The amount(s) of the product(s) purchased is (are) debited when ordering. Orders are only processed and goods dispatched once payment has been received.

Upon acceptance of the customer's payment, the customer will receive an order confirmation email, summarizing all the items ordered, payment information, billing and delivery address and order number.

The validation of the order by the customer and the order confirmation sent to the customer by e-mail by NYCE COMPANY under the name of JETLAG GIRL following the acceptance of the payment being worth conclusion of a sales contract between the parties and acceptance of the GTC

NYCE COMPANY reserves the right to suspend or cancel any execution of an order and/or delivery regardless of its nature and level of execution in the event of:
• non-payment or partial payment of any amount due by the Customer,
• payment incident,
• fraud or attempted fraud relating to the use of the JETLAG GIRL Website, including on the occasion of previous orders
• abnormal or abusive complaints,
• abnormal orders with regard to the quantities ordered,
• abnormal or abusive exchanges and returns,
• existing dispute with the customer

Also, in the event of an error in entering the e-mail address concerned, or non-receipt of the e-mail order confirmation message, NYCE COMPANY cannot be held liable. In this case the sale will be considered final, except in cases of cancellation of the order by NYCE COMPANY, in particular for unavailability of the products.

The customer service of the JETLAG GIRL site is available to the customer for any questions relating to his order. Customer service is available via email: hello@jetlaggirl.com .

2.3 Payment

All orders are payable in euros.

The price charged to the customer is the price indicated in the order confirmation sent to the customer by e-mail. The order is payable immediately, by credit card or Paypal account. Transactions made on the site are entrusted to a secure online payment platform. They are secured by a solution that presents highly secure pages for entering payment data: card number, expiry date and visual cryptogram. This platform encrypts then transmits this payment data to the bank, in complete confidentiality and makes it inaccessible to a third party.

The request for authorization to debit the card is made at the time of validation of the order on the site, except in the event of unavailability of the servers.

The Customer warrants to NYCE COMPANY that he is fully authorized to use the payment card for payment or the Paypal account for his order and that these means of payment legally provide access to sufficient funds to cover all costs resulting from his order. on merseamersea.com

NYCE COMPANY cannot be held responsible for any fraudulent use of the means of payment used.

NYCE COMPANY reserves the right to suspend or cancel any order and/or delivery, whatever its nature and level of execution, in the event of non-payment of any sum due by the Customer or in the event of payment incident.

Penalties of an amount equal to the legal interest rate plus five points are automatically applicable to amounts unpaid at the end of a period of ten days following the date of supposed payment or upon notification of the rejection of bank payment. for any other means of payment.

The delivery of any new order may be suspended in the event of late payment of a previous order, notwithstanding the provisions hereof.

It is up to the Customer to save and print his payment certificate if he wishes to keep the bank details relating to his transaction.

 

ARTICLE 3 - DELIVERY

All our shipments, whether in France or in Europe, are accompanied by a tracking number. The tracking number is communicated by email when the order is taken over by the carrier.

If the Customer enters an incorrect delivery address and his order is returned to us, a re-shipment is possible but the costs of the new shipment will be borne by the customer.

Delivery times and costs are brought to your attention on the page Deliveries & returns.

3- 1 Processing time

Upon receipt of payment, the order is printed and shipped to our workshops between 2 and 4 working days. This period allows the production, verification, quality control and packaging of your order.

Note that we do not place production orders on weekends (Saturday + Sunday) or on French public holidays.

3-2 The delivery time (variable depending on the destination)

  • In metropolitan France, the delay is 2 to 4 working days.
  • In Europe the delay is 3 to 7 working days.

Note that we cannot be held responsible for a delivery time not respected by the carrier and that there are certain times that we are not able to predict. They can be linked to a customs clearance, a natural disaster, a strike or other.

Our delivery rates are calculated as accurately as possible, based on the exact weight of your package and are accompanied by a tracking number. They are indicated at the time of validation of your order.

List of countries included in the Europe zone:
Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Metropolitan France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden, Switzerland (including Liechtenstein).


ARTICLE 4 – RECEIPT OF THE ORDER, RETURNS AND REFUNDS

4-1 Receipt of the order

Despite the greatest care taken with your orders and despite the quality control carried out before each shipment, it may exceptionally be that an item has a quality defect or does not correspond to the item you ordered.

The customer is required to check the conformity of the products received in execution of his order at the time of delivery. Any anomaly such as:

  • damaged packages,
  • missing products,
  • damaged products,
  • product with a quality defect
  • product does not correspond to your order,

Must be notified within 30 days of receipt of order. You must then contact us at this address: hello@jetlaggirl.com specifying your order number, first and last name as well as a photo of the product with a description of the defect or problem.

After this period and except for hidden defects, no complaint will be accepted by NYCE COMPANY, the products then being deemed to be compliant.

4-2 Product return

The products must imperatively be returned in their initial conditioning and packaging, in their original condition, new, unworn, unwashed, with the references of the initial Order. Any incomplete, damaged, damaged product and/or therefore the packaging will have been damaged will not be taken back, exchanged or refunded.

The risks and costs of return are the sole responsibility of the customer.

In the event of abnormal or abusive complaints, NYCE COMPANY may refuse to serve a subsequent order.

This warranty does not cover defects caused by abnormal or faulty use or resulting from a cause unrelated to the intrinsic qualities of the items.

4-3 Amicable settlement of disputes

Under Article L. 612-1 of the Consumer Code "Every consumer has the right to have free recourse to a consumer mediator with a view to the amicable termination of the dispute between him and a professional".

Disputes falling within the scope of Article L. 612-1 of the Consumer Code are the disputes defined in Article L. 611-1 of the Consumer Code, namely disputes of a contractual nature, relating on the performance of a contract for the sale or supply of services, between a consumer and a professional.

The text covers national disputes and cross-border disputes.

In application of the aforementioned articles and in accordance with the regulations in force, for any difficulty, NYCE COMPANY invites the Customer to contact it beforehand by e-mail at the following address: hello@jetlaggirl.com .

In the year following the Customer's request to the services of NYCE COMPANY, pursuant to Article R. 616-1 of the Consumer Code, the Customer may have his request examined by a mediator whose contact details are given below. below, knowing that a dispute can only be examined, except in exceptional cases, by a single mediator:

Mediation and Arbitration Center - CMAP

http://www.cmap.fr

For any cross-border dispute:

European Consumer Center France:

europe-consommateurs.eu The Customer may, at his own expense, be assisted by counsel.

4-4 Right of withdrawal

In accordance with the national and European legal provisions protecting the consumer, you have a period of 14 clear days from receipt of your order to exercise your right of withdrawal and this without having to justify reasons to pay penalties, exception, where applicable, of the shipping costs of the return package, which remain your responsibility. After the 14-day period, we only accept the return of defective products or products that do not correspond to those you ordered. The notification of withdrawal must be made by email to: hello@jetlaggirl.com

4-5 Reimbursement

NYCE COMPANY will offer a refund in the following situations:

  • when the customer asserts his right of withdrawal within the time limit of 14 days.
  • if the product received has a quality defect or does not correspond to your order, within 30 days. NYCE COMPANY will also offer to send the customer a new product.
  • in case of official loss of your package declared by the delivery organization. NYCE COMPANY will also offer to send the customer a new product. This provision does not apply to products indicated as “delivered”.

NYCE COMPANY does not offer refunds in the following situations:

  • parcels that will be returned for lack of addressing or non-complaint may be re-shipped for a re-shipment charge but may not give rise to any refund.
  • your order did not arrive due to exceptional circumstances (e.g. blockage at customs or natural disaster)
  • any other exceptional circumstances beyond our control.
  • returned products are not new, have been worn or washed.

Refund requests must be sent by e-mail to the following address: hello@jetlaggirl.com

Once your refund has been accepted or the return has been received, we will pay the amount due between 3 and 7 days maximum directly via the payment method used when placing your order. Initial delivery charges are not refunded.

Regarding the reimbursement of return costs, NYCE COMPANY refers to the price list displayed by La Poste on March 1 of the current year (Colissimo delivery without registered). The Customer must send proof of the return costs incurred to Customer Service, by e-mail to the following address: hello@jetlaggirl.com .

 

ARTICLE 5 – GENERAL CONDITIONS

NYCE COMPANY reserves the right to deny access to the Services to any person at any time, for any reason whatsoever.

You understand that your content (excluding your credit card information) may be transferred unencrypted, and this involves (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without authorization prior express writing from us.

 

ARTICLE 6 – ACCURACY, COMPLETENESS AND UPDATE OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for informational purposes only and should not be your sole source of information for making decisions without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain some prior information. This prior information, by its nature, is not current and is provided for informational purposes only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

ARTICLE 7 – ACCURACY OF BILLING AND INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel the quantities purchased per person, per household or per order. These restrictions could include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change an order or cancel it, we may attempt to notify you by contacting you at the email and/or billing address/telephone number provided at the time of the order has been placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers or distributors.

You agree to provide complete and accurate order information for all orders placed on our store. You agree to promptly update your information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

 

ARTICLE 8 – THIRD-PARTY LINKS

Certain content and products available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are under no obligation to review or evaluate the content or accuracy of any such sites, and we do not warrant or assume any responsibility for any content, website, product, service or other material accessible on or from these third-party sites.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with these third-party websites. Please read the third party policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding such third party products should be directed to such third parties.

 

ARTICLE 9 – PERSONAL DATA

Any purchase on the www.jetlaggirl.cm site can be made without creating a customer account. We only collect the data that we need to complete the order and to send your products.

Your submission of personal information to our store is governed by our Privacy Policy.

All information provided is only used in the context of your business relationship with www.jetlaggirl.com . This information is never shared with third parties or resold. Finally, your banking information is never in our possession. Transactions are entirely processed by Paypal or by our partner's secure payment module. The Site uses cookies (cookies), which the user is informed of when arriving on the website, which allow information relating to the navigation of the computer on the website to be recorded. These cookies are installed only after acceptance by the user, the continuation of the navigation on the website being worth acceptance. The user can oppose the use of these cookies by configuring his browser, knowing that access to certain services may require the prior acceptance by the user of cookies.

 

ARTICLE 10 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, fees shipping of products, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or to cancel orders, if any information in the Service or on any other related website is inaccurate, and this , at any time and without notice (including after you have placed your order).

We are under no obligation to update, change or clarify any information in the Service or on any related website, including but not limited to pricing information, except as required by law. No set update or refresh date in the Service or on any related website should be relied upon to conclude that information in the Service or on any related website has been modified or updated.

 

ARTICLE 11 – PROHIBITED USES

In addition to the prohibitions set forth in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to induce others to perform or participate in any unlawful acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in such a way as to compromise the functionality or operation of the Service or any other associated, independent website or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information from, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to breach or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

 

ARTICLE 12 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless NYCE COMPANY, our partners, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable fees attorney, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

ARTICLE 13 – SEVERABILITY

In the event that a provision of these General Conditions of Sale and Use is deemed to be illegal, void or unenforceable, this provision may nevertheless be applied to the full extent permitted by law, and the non-applicable part must be considered as being dissociated from these General Conditions of Sale and Use, this dissociation shall not affect the validity and applicability of all the other remaining provisions.

 

ARTICLE 14 – TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive termination of this Agreement for all purposes.

These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or not. You may terminate these General Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we judge, in our sole discretion, that you are failing, or if we suspect that you have been unable to comply with the terms of these General Conditions of Sale and Use, we may also terminate this agreement at any time without notice to you. in advance and you will remain liable for all amounts owing up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof ).

 

ARTICLE 15 – ENTIRE AGREEMENT

Any failure on our part to exercise or apply any right or any provision of these General Conditions of Sale and Use should not constitute a waiver of this right or this provision.

These Terms of Service or any other policies or operating rules posted by us on this site or in connection with the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all communications, proposals and all agreements, prior and contemporaneous, oral or written, between you and us (including, but not limited to any prior version of the General Conditions of Sale and Use).

Any ambiguity as to the interpretation of these General Conditions of Sale and Use should not be interpreted to the detriment of the drafting party.

 

ARTICLE 16 – APPLICABLE LAW

These General Conditions are subject to French law and the French standards in force.

 

ARTICLE 17 – MODIFICATIONS MADE TO THE GENERAL CONDITIONS OF SALE AND USE

You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes to our site. It is your responsibility to visit our site regularly to check whether any changes have been made. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.

 

ARTICLE 18 – GUARANTEES - LIMITATION OF LIABILITY

NYCE COMPANY's liability with respect to any Product purchased on the Site is strictly limited to the purchase price of the latter. NYCE COMPANY will not be liable for the following losses, regardless of their origin:

  • loss of revenue or sales
  • operating loss
  • loss of profits or contracts
  • loss of planned savings
  • data loss
  • loss of work or management time
  • image damage
  • loss of opportunity, and in particular to order a Product,
  • moral damage.

The documents, descriptions and information relating to the Products appearing on the Site are not covered by any guarantee, explicit or implicit, with the exception of the guarantees provided for by law.

NYCE COMPANY makes no warranty regarding any harm that may be caused by the transmission of any computer virus, worm, time bomb, Trojan horse, cancelbot, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair the functionality of a computer or to interfere with the proper working of it, including any transmission resulting from a download of any content made by the Customer, the software used by the latter to download the content, the Site or the server that allows access to it. In this regard, the Customer acknowledges that it is his responsibility to install appropriate anti-virus and security software on his computer hardware and any other device in order to protect them against any bug, virus or other programming routine of this order proving harmful.

The Customer acknowledges assuming all risks related to any content downloaded or obtained in any other way through the use of the Site and agrees that he is solely responsible for any damage caused to his computer system or any loss of data resulting from the downloading of this content.

NYCE COMPANY is only required to deliver Products that comply with the contractual provisions. The Products are considered to comply with the contractual provisions if the following conditions are met: (i) they must comply with the description and have the characteristics displayed on the Site; (ii) they must be suitable for the purposes for which such products are generally designed; (iii) they must meet the quality and resistance criteria which are generally accepted for products of the same type and which can reasonably be expected.

In addition, NYCE COMPANY guarantees consumers against lack of conformity and hidden defects for the Products for sale on the Site under the following conditions:

Visible defect - Warranty - Legal compliance - Hidden defects

The presence of an apparent defect on a Product must give rise to a complaint by e-mail to the following address: hello@jetlaggirl.com.

The Customer must comply with the procedure relating to the right of withdrawal by informing beforehand by any means of the existence of this apparent defect, so that the return can be accepted.

Subject to the validation of a non-conformity or a hidden defect by NYCE COMPANY or the manufacturer as the case may be, the Customer benefits from the following guarantees:

NYCE COMPANY acts as a guarantor within the meaning of the provisions of articles L 217-5 and following of the Consumer Code and 1641 and following of the Civil Code.

Thus the Customer:

  • benefits from a period of two (2) years from the delivery of the Product to act in default of conformity of the Product,
  • is exempted from providing proof of the existence of the lack of conformity of the goods during the six (6) months following the delivery of the Product,
  • can choose between repairing or replacing the Product, subject to the cost conditions provided for in article L217-9 of the consumer code;

The legal guarantee of conformity applies independently of the commercial guarantee described below.

In addition, the Customer can also implement the legal guarantee for hidden defects of the thing sold, within the meaning of articles 1641 and following of the Civil Code. The legal guarantee against hidden defects allows the Customer, within two years from the discovery of the defect, to reimburse a Product which has proven to be unsuitable for its use.

The warranty against hidden defects allows the Customer to be protected against hidden defects of the Product purchased and which prevent its use or affect it to such an extent that the Customer would not have purchased it.

The Customer then has the choice between two options: keep the Product and request a price reduction, or return the Product and request reimbursement of the price paid, in accordance with article 1644 of the Civil Code.

In order to implement these guarantees, the Product must be returned, in its original packaging, in its original condition, new, unworn, unwashed, with the references of the initial Order and a copy of the complaint to the head office. social of NYCE COMPANY, after the sending of an e-mail indicating the reason for the return of the Product.

For all practical purposes, the following legal provisions are recalled:

Art. L217-4 of the Consumer Code: “ The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. »

Art. L217-5 of the Consumer Code: " The good complies with the contract: 1° If it is suitable for the use usually expected of a similar good and, where applicable (a) if it corresponds to the description given by the seller and possesses the qualities that the latter presented to the buyer in the form of a sample or model; (b) if it presents the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labelling; 2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted. »

Art. L217-7 of the Consumer Code: “ The defects of conformity which appear within twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise. For goods sold second-hand, this period is set at six months. The seller can challenge this presumption if it is not compatible with the nature of the goods or the lack of conformity invoked. »

Art. L217-8 of the Consumer Code: “ The buyer is entitled to demand that the goods conform to the contract. He cannot, however, contest conformity by invoking a defect which he knew or could not ignore when he contracted. The same applies when the defect has its origin in the materials supplied by him. »

Art. L217-9 of the Consumer Code: “ In the event of a lack of conformity, the buyer chooses between the repair and the replacement of the good. However, the seller may not proceed according to the choice of the buyer if this choice entails a manifestly disproportionate cost with regard to the other method, taking into account the value of the good or the importance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer. »

Art. L217-10 of the Consumer Code: “ If the repair and replacement of the good is impossible, the buyer can return the good and have the price refunded or keep the good and have part of the price refunded. The same option is open to him: 1° If the solution requested, proposed or agreed pursuant to Article L. 217-9 cannot be implemented within one month of the buyer's complaint; 2° Or if this solution cannot be without major inconvenience for him given the nature of the property and the use he is looking for. However, the resolution of the sale cannot be pronounced if the lack of conformity is minor. »

Art. L217-11 of the Consumer Code: “ The application of the provisions of articles L. 217-9 and L. 217-10 takes place at no cost to the buyer. These same provisions do not preclude the award of damages. »

Art. L217-12 of the Consumer Code: “ The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. »

Art. L217-13 of the Consumer Code: " The provisions of this section do not deprive the buyer of the right to exercise the action resulting from redhibitory defects as it results from articles 1641 to 1649 of the civil code or any other action of a contractual or extra-contractual nature recognized by law. »

Art. 1641 of the Civil Code: " The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which diminish this use so much that the buyer would not have it acquired, or would have given only a lesser price, if he had known them. »

Art.1642 of the Civil Code: “ The seller is not liable for apparent defects of which the buyer has been able to convince himself. »

Art. 1643 of the Civil Code: “ He is liable for hidden defects, even if he did not know of them, unless, in this case, he has stipulated that he will not be bound by any guarantee. »

Art. 1644 of the Civil Code: “ In the case of Articles 1641 and 1643, the buyer has the choice of returning the item and having the price refunded, or keeping the item and getting part of the price refunded. »

Art. 1646 of the Civil Code: “ If the seller is unaware of the defects of the thing, he will only be required to refund the price, and to reimburse the purchaser for the costs incurred by the sale. »

Art. 1648 of the Civil Code: “ The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. (…) ”

Force Majeure

In the event of the occurrence of an event of force majeure preventing the execution of these GCS, NYCE COMPANY shall inform the Customer thereof within fifteen (15) days of the occurrence of this event, by email or by registered letter with acknowledgment of receipt. Expressly, are considered as cases of force majeure or fortuitous event, in addition to those usually retained by the jurisprudence of French courts and tribunals, total or partial strikes, lockouts, riots, boycotts or other actions of an industrial nature or disputes business, civil disorder, insurrection, war, act of terrorism, severe weather, epidemic, blockage of transportation or supplies for any reason, earthquake, fire, storm, flood, water damage, government restrictions or legal, legal or regulatory changes in the forms of marketing, computer failure, blockage of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties preventing the normal execution of the contractual relationship. All of the parties' obligations are suspended for the duration of the force majeure event, without compensation. If the force majeure event continues for more than three (3) months, the transaction concerned may be terminated at the request of NYCE COMPANY or the Client without compensation on either side. Failure to pay by the Customer cannot be justified by a case of force majeure.

 

ARTICLE 19 – INTELLECTUAL PROPERTY

All the elements reproduced on www.jetlaggirl.com and in particular but not exclusively the texts, comments, works, illustrations, images and brands are protected by intellectual property. Any total or partial reproduction of the elements accessible on the site www.jetlaggirl.com is strictly prohibited.

 

ARTICLE 20 – CONTACT

Questions regarding the Terms and Conditions of Sale and Use should be sent to us at hello@jetlaggirl.com .